With a shuttle service provided by the casino, your night is sure to be worry-free. Situated a half-mile from Charles Town Races & Slots, this hotel offers easy access to an evening of exciting horse races or slot machine games. Go into a random room and check the cleanliness.Other Charles Town Inns Can't Match Our Quality! Tucked away along the beautiful Blue Ridge Mountains in the Shenandoah Valley, the Holiday Inn Express® Charles Town hotel offers the finest accommodations in the area. Those things matter at a destination resort. For management reading this, just go into the main lobby mens room and look at the overall condition of the stalls, floors and walls. I will say that all our interactions with the staff were professional and courteous, so there is that positive. But having been to Mountaineer when it was still the Waterford, to when the new hotel opened up, to now, it has declined greatly. I don’t know if it is a staffing issue or what. And bring over the age of 50, we got the room for $60 for the night. The staff allowed us to park our motorcycle under the entrance overhang, which was appreciated. The Big Al’s sandwich shop was great with good food at a good price.

The motel and casino were not busy and the good feelings of my past visits were gone. Our room was also dirty, with furniture banged up, splash stains of some type of liquids on the wall, debris on the carpet. From the public areas and bathrooms, to the parking lot and landscaping, it was just dirty and kind of depressing. The biggest stand out from our stay is it is dirty. Overall this is a below average “resort”. As much as it pains me to say this, as I have been traveling to Mountaineer since I was a child (age 51 now), this resort has fallen upon hard times.

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